Whistleblowing requirements and the SA8000

Helena Jezkova

• 2 min read

Social Accountability International (SAI) is a global non-government organization that protects and advances human rights at work. The Library of Congress in the United States includes the SAI as one of the recommended organizations providing policies and guidelines for socially responsible companies. And GOV.UK, the official website of the UK government, mentions the SAI’s workplace certification, the SA8000 as one of two audits that can be used to combat modern slavery in government supply chains.

Benefits of getting an SA8000 certificate

The SA8000 certification measures organizational practices according to nine criteria:

Child Labour
Forced or Compulsory Labour
Health and Safety
Freedom of Association & Right to Collective Bargaining
Discrimination
Disciplinary Practices
Working Hours
Remuneration
Management System

Organizations that apply for an SA8000 certificate signal to stakeholders and the public that they are committed to creating work environments that protect and promote human rights. Having an SA8000 certification also shows potential investors that your organization is a safe investment.

As ESG (Environmental, social, and corporate governance) investing becomes more prevalent, organizations are under increased pressure to ensure that they are above board and operating ethically. The SA8000 is one of the most well-known certifications for ensuring that commitment.

SA8000 whistleblowing requirements

The SA8000 requires that a company has a written complaint system. This grievance process must be easily accessible, for employees and other interested parties to make complaints, comments, recommendations, or reports about the workplace or violations of SA8000 standards.

The SA8000 also specifies that the complaint system must be unbiased, confidential, and non-retaliatory. Once a report is received, the organization needs to have a clearly outlined process for investigating and following up on complaints concerning the workplace or non-conformance to the SA8000 guidelines.

The results of the investigation and response must be freely available to all personnel and interested parties upon request. Finally, The SA8000 makes it clear that the organization can’t in any way punish, dismiss, or discriminate against a member of staff if they choose to make a complaint.

Do you need an internal complaints system for the SA8000?

FaceUp is an intuitive effective whistleblowing system that matches all of these requirements. FaceUp makes it easy to track reports and respond to issues quickly within your organization. Available in 113 languages, the platform takes minutes to integrate into your organization and makes collecting reports and responding to workplace issues much easier.