Transform How Your Organization Listens

FAQ

What is FaceUp?

FaceUp is no longer just a versatile whistleblowing platform, FaceUp is the all-in-one whistleblowing and engagement platform for fostering speak-up culture. It's designed to foster transparency, trust, and open communication within organizations and schools. It empowers individuals to voice concerns, share feedback, and report issues in a secure and supportive environment. By encouraging people to speak up, FaceUp helps create healthier workplaces, inclusive communities, and safer school environments.

What does the FaceUp platform do?

FaceUp provides tools to facilitate anonymous reporting, gather feedback, and manage communication effectively. For organizations, it supports building a speak-up culture by addressing workplace concerns like discrimination, safety, and employee feedback. In schools, it serves as a bullying prevention tool, enabling students to report harassment or unfair treatment anonymously.

Who can use Faceup?

FaceUp is designed for companies, schools, and communities of all sizes. Businesses can use it to enhance workplace engagement and compliance, while schools leverage its tools to prevent bullying and discrimination. Employees, students, parents, and external stakeholders can all benefit from the platform’s secure and easy-to-use interface.

What problems does FaceUp help solve?

FaceUp addresses challenges such as workplace misconduct, employee disengagement, and the lack of open communication. It helps organizations identify and resolve issues like discrimination, harassment, and unethical behavior. In schools, it creates a safe space for students to report bullying or other concerns, ensuring early intervention.

How does FaceUp improve organizational culture and engagement?

FaceUp creates a platform where employees feel valued and heard, leading to higher engagement and morale. By enabling confidential feedback and addressing issues promptly, it builds trust and strengthens relationships within the workplace. In schools, it fosters inclusivity and safety, creating an environment where students feel supported and respected. This proactive approach enhances the overall culture, making organizations and schools more dynamic and resilient.

What is whistleblowing?

Whistleblowing is the act of reporting unfair, unethical, or illegal behavior occurring in an organization. Whistleblowing can happen internally (e.g. a person to management reporting that a coworker is stealing.) Or it can be external (an employee reporting acts of bribery in their organization to law enforcement).

What is whistleblower software?

Whistleblowing software is a secure and anonymous channel for employees to report unethical or illegal activities within their organization, without fear of retaliation. The implementation of whistleblower software is an essential step for companies to uphold their ethical standards and protect their employees and brand.

Why is whistleblowing software important?

Whistleblowing software is important for companies for these reasons: 

• Minimizing financial losses and saving costs - whistleblowing software is the cheapest and most effective way to detect theft, corruption, and fraud.
• Protecting company reputation and trust - early detection of all dishonesty, risks, and illegal behavior before it becomes public.
• Building a better and more transparent company culture that helps reduce employee turnover and retention.
• Preventing problems from escalating and causing significant damage to property or health through early resolution of whistleblowing.
• Making it easier to comply with the law on whistleblower protection and the risks associated with it. 

Whistleblowing software can also create a positive environment of honesty, responsibility, and transparency within a company, which can enhance employee satisfaction, customer loyalty, and stakeholder relations. 

Whistleblowing software also has financial benefits for companies, saving money that would have been lost to fraud and through improved employee retention, thus avoiding the costs associated with recruitment and onboarding.

Why should you choose FaceUp?

FaceUp is a comprehensive, all-in-one whistleblowing and engagement platform. It is a secure, intuitive, and easy-to-use solution that allows employees and pupils to report instances of wrongdoing. FaceUp’s whistleblowing software offers a rich set of features, including a customizable reporting form and advanced report management, both available in 113 languages.

The whistleblowing platform provides the highest level of data protection and anonymity - it is GDPR compliant, ISO 27001 certified and offers E2EE encryption and 2FA. FaceUp can easily be integrated with your company intranet, website, or app through API. FaceUp is compliant with the EU Whistleblowing Direction, UK Worker Protection Act, California Senate Bill 553, Fair Work Act, SOC2, US DoJ Guidelines, Sarbanes-Oxley Act (SOX), HIPPA and many others. It's trusted by 3,500 organizations of all sizes across the world - over 20,000 reports have already been made through our whistleblowing platform.

And why should your organization choose FaceUp over other solutions?

FaceUp goes beyond being just a whistleblowing tool. It focuses on building a culture of trust and openness, making feedback a core aspect of organizational growth. Its user-friendly platform is customizable and suitable for various settings, from corporate environments to schools. By prioritizing both security and usability, FaceUp stands out as a comprehensive solution for fostering positive environments.

How can whistleblowers report an issue through the FaceUp whistleblowing system?

It’s simple. An employee can call a special telephone number, known as a ‘hotline’, or they can write out/record a message on their phone or PC and submit it through the online form where they can provide the necessary information and choose whether to send the report anonymously or put their name to it. They can then discuss their report further with the individual designated to receive and investigate reports (known as an ‘assignee’), all within the FaceUp whistleblowing platform and anonymously if they wish.